Legal

Legal notice

All content on this site, such as text, graphics, logos, buttons, icons, images, digital downloads, data and software is the property of NXLL d.o.o., as well as content from suppliers protected by international copyright laws. This site or any part of it may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without the express written consent of NXLL d.o.o.

Protection of personal data in accordance with the General Data Protection Regulation of the European Parliament and of the Council No. 2016/679-Regulation and the implementation of the General Data Protection Regulation.

Privacy policy

Last updated: 13.01.2026.

This Privacy Policy describes how NXLL d.o.o. (“Site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit our website, use our services or make a purchase, or otherwise interact with us in connection with the site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to the user of the services, whether you are a user, a visitor to the website or another person whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

To provide the Services, we collect personal information about you from various sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, the rights of our users, or others.

The types of personal information we collect about you depend on how you interact with our site and use our services. The term “personal information” means information that identifies, relates to, describes, or can be linked to you. The following paragraphs describe the categories and specific types of personal information we collect.

Information you send us directly may include:

  • contact information – name, address, phone number and e-mail.
  • customer support information – information that you choose to include in your communications with us

Some features may require you to provide us with certain information about yourself directly. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

We may automatically collect certain information about your interaction with the Services using cookies, pixels and similar technologies. Usage Data may include information about how you access and use our Site and your account: device information, browser information, information about your network connection, your IP address, and other information related to your interaction.

How we are using your personal data

  • Providing products and services – We use your personal information to provide you with services, i.e. to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications regarding your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging shipping, facilitating all returns, exchanges and other features and functions associated with your account.
  • Security and Fraud Prevention – We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password or other access information with anyone. If you believe your account has been compromised, contact us immediately. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in keeping our website safe for you and other users, in accordance with Art. 6 (1) (f) GDPR.
  • Communicating with you and improving our service – we use your personal information to provide you with customer support and improve our services. This is in our legitimate interests in order to respond to you, provide you with efficient services and maintain a business relationship with you according to Art. 6 (1) (f) GDPR.

Cookies

Like many websites, we use cookies on our site. We use cookies to operate and improve our site and our services, to perform analytics and to better understand how users interact with the services (in our legitimate interest in managing, improving and optimizing the services). We may also allow third parties and service providers to use cookies on our site to better tailor services, products and advertising on our site and other websites.

Most browsers automatically accept cookies by default, but you can choose to have your browser remove or reject cookies through your browser controls. Please note that removing or blocking cookies may negatively impact your user experience and may cause some services, including certain features and general functionality, to function improperly or no longer be available. In addition, blocking cookies may not completely prevent the way we share information with third parties such as our advertising partners.

Security and retention of your data

Please note that no security measure is perfect or impenetrable and we cannot guarantee “perfect security”. In addition, any information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to transmit sensitive or confidential information.

The period for which we retain your personal information depends on various factors: providing services, complying with legal obligations, resolving disputes or enforcing other applicable contracts and policies.

Your rights

Depending on your location, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and, in certain cases, we may refuse your request as permitted by law.

  • Right to access/know – you may have the right to request access to the personal information we hold about you, including details of how we use and share your information.
  • Right to erasure – you may have the right to ask us to erase the personal information we hold about you.
  • Right to rectification – you may have the right to ask us to correct any inaccurate personal information about you.
  • Right to portability – you may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.
  • Right to opt out of selling or sharing or targeted advertising – you may have the right to instruct us not to “sell” or “share” your personal information or to opt out of processing your personal information for purposes that are considered “targeted advertising”, as defined in applicable privacy laws. Please note that if you visit our site with the Global Privacy Control opt-out signal enabled, depending on your location, we will automatically treat this as a request to opt out of the “selling” or “sharing” of information for the device and browser you use to visit the site.
  • Restriction of processing – you may have the right to ask us to stop or restrict our processing of your personal information.
  • Withdrawing consent – ​​where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  • Appeal – you may have the right to appeal our decision if we refuse to process your request. You can do this by directly responding to our decision.
  • Managing your communication preferences – we may send you promotional emails, and you can opt out of receiving these at any time by using the unsubscribe option displayed in our emails that we send you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.

You can exercise any of these rights where indicated on our site or by contacting us using the contact details provided.

We will not discriminate against you in exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before we can provide a comprehensive response to your request. Subject to applicable law, you may designate an authorized person to make requests on your behalf to exercise your rights. Before accepting such a request, we will require that the designated person provide evidence that you have authorized them to act on your behalf, and we may also require confirmation of your identity directly from us. We will respond to your request in a timely manner and in accordance with applicable law.

Complaints

If you have a complaint about the way we process your personal data, please contact us using the contact details provided. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details provided or by lodging your complaint with your local data protection authority. The EEA list of competent data protection supervisory authorities can be found here.

International users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in those countries.

If we transfer your personal data outside of Europe, we will rely on recognised transfer mechanisms such as the European Commission’s Standard Contractual Clauses or any equivalent contracts issued by the relevant UK competent authority, as applicable, unless the transfer is to a country that has been determined to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, send us an email at info@nxll.io.

For the purposes of applicable data protection laws and unless expressly stated otherwise, we are the controller of your personal data.